Investigating Mutual Engagement in Change Initiatives

  • 2016

Investigating Mutual Engagement in Change Initiatives

Author:
Leeds Haroldson
Abstract:

The majority of change initiatives fail due to employee disengagement. Confronting today’s leaders is the need to exhibit behaviors associated with fostering mutual engagement during times of change. To this end, the following questions were investigated: What leadership behaviors lead to mutual engagement? Which of these leadership qualities are most important for creating mutual engagement during change initiatives? In this qualitative, grounded theory study, Spector’s (2013) Integrated Change Model was evaluated in light of healthy team dynamics presented in Lencioni’s (2012) The Advantage and other publications pertaining to transformational leadership and mutual engagement. Leadership behaviors connected to mutual engagement emerged as four leadership behaviors and themes ordered toward increasing mutual engagement during the change process. These themes indicated vulnerability-based trust, active listening and empathy, a guiding coalition, and integrating healthy team dynamics into Spector’s Integrated Change Model to be essential to leaders who desire to create mutual engagement during change initiatives. Together these themes indicate Spector’s Integrated Change Model benefits from incorporating Lencioni’s five functions of a healthy team.